Terms & Conditions

DEGB

CONDITIONS OF USE

If you visit the nixieclock.ch website, you accept the below conditions. Please read them carefully.

PRIVACY

Your privacy is important to us. nixieclock.ch is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval. We may use the information we collect to periodically notify you about new services or special offers we think you’ll find valuable. If you would rather not receive this information, you may send an e-mail to info@nixieclock.ch with ‘unsubscribe’ as the subject line. We do not sell, trade or rent your personal information to others.

ORDERING INSTRUCTIONS

Ordering could not be easier; place your order securely online at this web site by sending an email. Some products have limited availability and all prices are subject to change without prior notice.

PAYMENT

Because of the unfortunate increase of credit card fraud, we’re not accepting payment by credit card any more. The only accepted payment options is bank wire or payment through PAYPAL. Once you placed an order by email, you’ll receive our banking or PAYPAL account informations. We do not accept COD shipments. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped.

SHIPPING COST

We usually ship through Swiss Post International. All parcels ship by insured and registered priority air mail. Due to the nature of the products, it is not possible to calculate the shipping cost online. When we process your order, we will calculate the shipping cost based on the weight and destination and charge accordingly. We do not charge any handling fees nor do we earn money on shipping costs. You only pay the actual shipping costs.

IMPORT DUTIES AND TAXES

All merchandise delivered outside of Switzerland is subject to applicable import duties and taxes. All orders outside of Switzerland are VAT free.

RISK OF LOSS

All items purchased from nixieclock.ch are made pursuant to a shipment contract. This basically means, that the risk of loss and title for such items pass to you upon our delivery to the carrier.

WARRANTY

We want you to be pleased with your purchase! Our clocks are guaranteed to be free from defects in workmanship and materials. Warranty on all clocks is 24 months from date of sale. We are not responsible for any failure due to improper use and handling of the clocks.

RETURNS

Returns are only accepted within 10 days from receipt of goods. Should any product provided by nixieclock.ch prematurely fail, please contact us to discuss the problem. We take customer satisfaction very seriously and will gladly investigate any problems and make an adjustment if necessary. “Special order” clocks are excluded from the return policy.

COPYRIGHT

All content included on this site, such as photos, text, graphics, logos, etc. is the exclusive property of nixieclock.ch and is protected by International copyright laws.